SITEMASTER 200® Support
On this page you can find software downloads and updates, installation and troubleshooting documentation, data importing tools, and much more. For software training, click the Training link to the right.
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Phone: (800) 622-4893 - Sales, Installation, Troubleshooting, Data Services, and Software Registration.
File Transfer Gateway (FTP):Login (Instructions)
Important: You may need to have Full Administrative Rights on your computer to install the following software. Please contact your IT Group if you're not sure.
Import file to add the Schlage Everest 29 System Types to the Program.
Just the User's Guide v3.21.
Our latest release. Before installing this update, read the Update Instructions (tab), because once installed your data will no longer be compatible with a prior version of the Program.
A complete working demo version (limited records) that you can activate to the Full version with your registration number. We recommend that you also download the Demonstration Video to understand the Program's Features.
This video demonstrates the features of the program. Get an in-depth understanding of what SITEMASTER 200® can do for you.
For those of you who are still running version 1.0 and they finally gave you a better computer (333 MHZ or greater), this upgrade fixes the Divide by "0" error that you may encounter.
This file is for a specific workaround and you will not need to download this file unless instructed to do so by a Matrix Security Technician.
A sample-only text file (.csv) that you may provide to your IT or HR Department. This file's data elements (column heading names) match the same order of the data fields in SiteMaster's import screen for Personnel. Your IT and/or HR Department can use this file as a basis for developing its own working import file.
An Ingersoll Rand file for importing key to door assignments and additional room information.
Use an Excel template file to import your new construction or existing building information.
A file for loading-in system keys and cylinders.